We require a deposit of 25% of the total amount of every trip price at time of booking confirmation.
The minimum recommended age for our trips is 7 years
The deposit is refundable until 7 days prior to departure.
We require full payment of the total trip cost to be paid at time of departure. If we consider the river conditions to be unsafe for your trip, we will not let you depart.
If we believe the weather conditions are improving we may delay the departing time, or postpone until the following day.
If your trip is cancelled due to bad weather or river conditions, or, if you are unable to postpone until the following day, all amounts held by Whanganui River Canoes will be refunded.
If you need to transfer to Pipiriki by jet boat you are required to pay for this.
Some exceptions apply.
Once you have paid for and / or started a canoe trip you will not be refunded for change of mind. If you require extra jet boat or shuttle services you will be charged accordingly.